Call Center Pharmacy Technician Job at Actalent, Jacksonville, FL

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  • Actalent
  • Jacksonville, FL

Job Description

Join Our Team! We're looking for Pharmacy Technicians who are detail-oriented, customer-focused, and ready to make an impact in a fast-paced call center environment. If you thrive on helping patients and providers while ensuring accuracy and compliance, this is the role for you! What You'll Do + Handle a high volume of inbound calls with professionalism and empathy. + Verify prescriptions, patient data, and HIPAA information to maintain confidentiality. + Accurately enter and process prescription orders in our pharmacy system. + Collaborate with pharmacists and team members to resolve issues quickly. + Prep, scan, and manage documentation according to policy. + Prioritize tasks to meet deadlines in a dynamic environment. What We're Looking For Required: + Florida Board of Pharmacy Registered Pharmacy Technician license OR National Certification + Strong data entry and computer skills (Microsoft Office proficiency) + Excellent communication and customer service skills Preferred: + 1-2 years of pharmacy experience (retail or call center) + Spanish-speaking ability + Knowledge of insurance billing, prior authorizations, and dosing Why You'll Love This Role + Remote Position: Work from home with company-provided equipment (laptop, headset). + Schedule: Monday-Friday, 1st and 2nd shift + Breaks: Two 15-minute breaks and a 30-minute lunch, scheduled for consistency. Ready to make a difference? Apply today and join a team that values accuracy, compassion, and collaboration! Job Type & Location This is a Contract to Hire position based out of Jacksonville, FL. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 18, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

Job Tags

Contract work, Temporary work, Work at office, Remote work, Monday to Friday, Day shift, Afternoon shift,

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