Customer Service Representative/Live Chat Agent FULLY REMOTE Job at Command Construction Industries, Remote

b2pyU2FGeDVNUDU1SytYKzlsV2NzcS9PK2c9PQ==
  • Command Construction Industries
  • Remote

Job Description

Summary:

As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing: 

  • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner.
  • Maintain a thorough knowledge of the company and client programs, policies, and technology.

People who succeed in this role have:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue
  • Are excited by innovative technology
  • Provide calm conflict resolution and problem solving for frustrated customers

What you get:

  • Full-time Employment with Benefits day one including paid Holidays.
  • Paid Training
  • Great Work Environment

Requirements:

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma, or equivalent.

Job Tags

Holiday work, Full time, Remote job,

Similar Jobs

TLC Nursing

Travel Physical Therapist Job Job at TLC Nursing

Step into a transformative role as a Travel Physical Therapist in Montana, Billings, and discover how your expertise can lift patient lives while expanding your clinical horizons. In this dynamic assignment, youll bring your therapeutic skill set to diverse settings across... 

NORTHEAST WIS TECHNICAL COLLEGE

Part-Time Dental Clinic Interpreter (Spa Job at NORTHEAST WIS TECHNICAL COLLEGE

 ...the College\'s nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at (***) ***-**** or To apply, visit \*\** APPLICATION INSTRUCTIONS: Apply Online: Other: NWTC does not discriminate on the basis of age, race, color, disability... 

Marvin Love and Associates

Executive Sous Chef Marriott Hotel - Alabama Job at Marvin Love and Associates

 ...Job Title: Executive Sous Chef Location: Marriott Hotel, Alabama About Us: Join us at the prestigious Marriott Hotel, where we aim to provide exceptional hospitality and culinary experiences. As part of a global brand known for excellence, you will work in a... 

Wynne Transport Service, Inc.

OTR Tanker Truck Driver Job at Wynne Transport Service, Inc.

 ...Attention Truck Drivers! OTR CDL A Tank Truck Solo Drivers needed to haul liquid bulk general hazmat products across 48 states. Positions Available: Company = Up to $0.68 a practical mile (loaded and empty + supplemental pay) or Median $1,650 Per Week. Owner... 

McCandless Truck Center

Parts Delivery Driver Job at McCandless Truck Center

 ...Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Aurora area for many years. Our...  ...Description of the role:As a Parts Delivery Driver at McCandless Truck Center, you will be responsible for safely...