Job Description

Job Title: ERP Delivery Manager

Location: Remote

Mandatory Skills:

• Infor/Lawson experience is must along with health domain
• Proven experience (typically 7-10+ years) in IT delivery, project, or program management, with a focus on large-scale ERP implementations (e.g., SAP S/4HANA, Oracle Cloud ERP).
• Strong understanding of core ERP functional areas (e.g., Finance, HR, Supply Chain).

Project & Program Management

Oversee End-to-End Delivery: Lead and manage the entire ERP project lifecycle -from blueprint and design to build, testing, deployment, and post-go-live support (e.g., SAP, Oracle, Microsoft Dynamics).
Scope, Budget, and Schedule: Define, set, and actively manage the delivery schedule, budget, and scope, implementing effective change control processes to manage scope creep.
Risk and Issue Management: Proactively identify potential risks, dependencies, and bottlenecks, developing and executing mitigation strategies. Act as the point of escalation for critical issues.
Leadership & Team Management
Cross-Functional Coordination: Coordinate the activities of internal staff (Development, QA, Business Analysts, etc.), consultants, and external third-party vendors to ensure seamless collaboration.
Team Leadership: Provide functional and technical leadership, coaching, and mentorship to the project team, fostering a culture of accountability and continuous improvement (often utilizing Agile or Waterfall methodologies).
Resource Allocation: Efficiently allocate and manage internal and external resources across parallel workstreams.
Stakeholder Management & Communication
Stakeholder Alignment: Act as the primary liaison between the project team, business units, and executive stakeholders, ensuring clear communication and alignment on project objectives, milestones, and status.
Client Relationship: Build and maintain strong, trust-based relationships with clients/customers, managing expectations and ensuring delivery outcomes meet contractual and business requirements.
Reporting: Establish and implement an effective reporting cycle, providing transparent, high-quality progress reports on performance, budget burn, and KPIs to leadership.
Required Skills and Qualifications
Expertise in various project management methodologies (Agile, Scrum, Waterfall).
Experience with vendor management, contract negotiation, and managing outsourced service providers.Project & Program Management
Oversee End-to-End Delivery: Lead and manage the entire ERP project lifecycle-from blueprint and design to build, testing, deployment, and post-go-live support (e.g., SAP, Oracle, Microsoft Dynamics).
Scope, Budget, and Schedule: Define, set, and actively manage the delivery schedule, budget, and scope, implementing effective change control processes to manage scope creep.
Risk and Issue Management: Proactively identify potential risks, dependencies, and bottlenecks, developing and executing mitigation strategies. Act as the point of escalation for critical issues.
Leadership & Team Management
Cross-Functional Coordination: Coordinate the activities of internal staff (Development, QA, Business Analysts, etc.), consultants, and external third-party vendors to ensure seamless collaboration.
Team Leadership: Provide functional and technical leadership, coaching, and mentorship to the project team, fostering a culture of accountability and continuous improvement (often utilizing Agile or Waterfall methodologies).
Resource Allocation: Efficiently allocate and manage internal and external resources across parallel workstreams

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