Job Description

Position: Fiber Optic Technician Apprentice

Location: Scanlon Fiber Optics / Pittsburgh, PA

Key Responsibilities

• Install & maintain fiber optic cables in aerial (poles, bucket trucks, extension ladders up to ~40 ft.) and underground environments (manholes, vaults).
• Fusion splice & terminate single-mode, multimode, and ribbon fiber with quality control via OTDR or optical power meter testing.
• Measure optical loss on each splice/connector to ensure network performance
• Troubleshoot and repair outages, including those caused by storms, accidents, or environmental conditions, often on a 24/7 on-call basis.
• Maintain documentation (splice records, termination box logs, test results, service reports).
• Work safely and efficiently, following OSHA standards and using PPE during outdoor, confined space, and elevated work.
• Provide excellent customer interaction, coordinating site access, communicating around disruptions, and resolving technical queries via phone or in person.

Qualifications

• Education: High school diploma or equivalent required; technical/trade/vocational certification preferred
• Experience
• Hands-on with fiber splicing & testing equipment, OTDR, power meters, fusion splicer
• Skills & Certifications:
• Valid driver's license
• Proficiency with Microsoft Office or project software (e.g., Excel, Outlook) is not needed, but preferred
• Strong communication, problem-solving, and detail-oriented mindset

Physical & Work Conditions

• Able to lift ~75-80lb. equipment, climb ladders, or work from bucket trucks up to ~50ft
• Comfortable working indoors/outdoors, heat, cold, rain, snow, and in confined spaces
• Flexibility for evening/weekend/overnight emergency calls and storm restoration work

Why Join Scanlon?

As observed in employee profiles, Scanlon values hands-on field experience, accurate documentation, and effective communication. If you enjoy problem-solving, working outdoors, and making a direct impact on network reliability, you'd be a strong fit.

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