German Customer Support - Monday to Friday Job at Alpha Talent Solutions, Malta

b2ozWmExeDlOUGg0S2VQeThWR2J0YVRLL2c9PQ==
  • Alpha Talent Solutions
  • Malta

Job Description

Our client, a well-established company based in Malta, is currently seeking to recruit a German-speaking Customer Support Officer to join their growing team.

This Monday to Friday role focuses on providing excellent customer service to existing clients, while identifying opportunities to offer suitable solutions based on their needs. The ideal candidate will be comfortable handling both support and sales-related queries in a professional and client-focused environment.

Responsibilities:

  • Deliver professional customer service for inquiries about the companys products and services
  • Open client accounts in line with internal procedures
  • Build rapport with customers and support them with onboarding, online tools, and mobile applications
  • Maintain solid knowledge of company offerings to provide accurate and helpful information
  • Identify opportunities to offer additional services based on customer needs
  • Handle card-related requests, including cancellations, renewals, and reissues
  • Process transactions and outgoing payments using internal systems
  • Ensure compliance with company policies, security guidelines, and standards
  • Keep accurate records of interactions and transactions
  • Manage data collection via phone, email, and live chat
  • Support invoicing processes and payment allocation
  • Assist with various administrative tasks as directed
  • Liaise with internal departments and international teams to ensure smooth service delivery
  • Monitor repayments and allocate accordingly in the system
  • Perform other tasks as assigned

Requirements:

  • Previous experience in Customer Support or Sales, preferably in an online or service-driven environment
  • Native or fluent level of German , along with fluency in English (spoken and written)
  • Excellent communication skills and a client-focused mindset
  • Strong computer literacy and comfort working with digital systems
  • A collaborative team player with a proactive attitude and willingness to learn
  • Passionate about delivering quality service and growing within a supportive environment

Job Tags

Monday to Friday,

Similar Jobs

State of Ohio Behavioral Health Northcoast Behavioral Health...

Activity Therapy Specialist 2 Job at State of Ohio Behavioral Health Northcoast Behavioral Health...

 ...What you'll do at DBH: Plans, organizes & facilitates a comprehensive program of recreational, art, or music therapy/adjunctive therapy (AT) for assigned unit Conducts therapy sessions using defined therapy techniques & mediums Conducts individual & group therapy... 

Jiangsu Sunyu Information Technology Co., Ltd

Freelance Reviewer for AI video quality testing | EN(US), PT(BR), ES(LA),ID Job at Jiangsu Sunyu Information Technology Co., Ltd

 ...active users of short videos, with deep insights into content quality;Applicants with more than one year of experience in content review, quality labeling, social media operations, or market analysis are preferred;Degree in Communication, Marketing, Sociology, Psychology... 

Axiom Software Solutions Limited

Analog/Mixed-Signal-AMS Design Verification-DV Engineer Job at Axiom Software Solutions Limited

 ...Determine whether anomalous symptoms are caused by errors in the specifications, models, testbench, or design Support integration of composite models into larger composite models maintained by other groups Good knowledge of System-Verilog RTL coding including state... 

Markel Ventures Inc.

RN - Behavioral Health Job at Markel Ventures Inc.

Requisition Number: 2025-5888Type of Position: Full-TimeLocation: Danville, AROverviewIMMEDIATE OPENING- Psychiatric Nurse - RN and/or LPN, Danville ARCOMPETITIVE PAY /EXCELLENT BENEFITS/SIGN ON BONUS AVAILABLERNs $30.00 - $35.00/hour with $3.00 shift differential... 

Adut Global LLC

CDL-A Lease Purchase Truck Driver Job at Adut Global LLC

 ...You can build equity for yourself through our lease-to-own program. Who We Are? With a dedicated team of skilled drivers and 24/7 customer support, we deliver dry...  ...Lease Choose the Truck You Want with Lease Purchase (brand new trucks available) A flexible...