Job Description

ROLE AND RESPONSIBILITIES:

• Track orders, answer questions about shipments, answer billing questions.
• Track and maintain specifics related to what is coming in or going out of the company.
• Keep electronic (Excel) and/or paper files accurate and current.
• Track stock and inventory counts.
• Responsible for scheduling pick-ups and generating and confirming rate forms.
• Responsible for selection and evaluation of carriers; Follow up once quote is received and have competitive rates carrier is setup in the system.
• Maintain up-to-date Excel file with quotes from existing carriers and their COIs.
• Responsible for RSC – Monthly Reconciliation Report and Weekly ETA Report
• Responsible of verifying all scans folders and filling folders.
• Coordinate multiple orders and group the orders together for pick-up to ensure efficiency.
• Handle discrepancies that arise with the carrier and review agreed-upon terms.
• Serve as liaison with internal teams, clients, and freight forwarders.
• Coordinate pick-ups
• Serve as liaison with internal teams, raw material suppliers, and freight forwarders.
• Work with internal management to develop systems to track shipping, distribution, inventory control, and reporting for internal audits.
• Responsible for reviewing and requesting Mid-West bookings to corresponding shipping line.
• Preparation of freight summaries for all export shipments that require it.
• Responsible for conducting all export documentation cycle and notify about any irregularities Logistics Manager/ Sales Dept.
• Responsible for tracking and updating the ETA per container in SharePoint.
• Available to serve as a backup for brokerage inventory entry and overall coordination process.
• Responsible for promptly notify supply chain and customer as necessary of any delays, troubleshoot problems, and develop solutions to mitigate impact on our service level.

QUALIFICATIONS/SKILLS:

• 2-3 years of direct experience as a Logistics Specialist
• Bilingual (English/Spanish) required
• Proficiency in Microsoft Office products
• Strong written and verbal communication skills.
• Excellent attention to detail, accuracy, and able to problem solve.
• Strong organizational skills with the ability to multi-task

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