Job Description

Low Voltage Technician (Alarm Panel Specialist)

Job Summary

We are seeking a motivated and experienced Low Voltage Technician with expertise in alarm panel installation, maintenance, and troubleshooting — particularly with Lenel, Bosch, and DMP systems. In this role, you will install, configure, service, and maintain low-voltage systems, including security alarms, access control, video surveillance, structured cabling, and nurse call systems. You'll ensure optimal performance, regulatory compliance, and seamless integration with network infrastructure. This position requires a self-starter with strong problem-solving skills, a willingness to travel, and a commitment to exceptional customer service. If you're passionate about technology and thrive in a fast-paced, collaborative environment, we want to hear from you!

Key Responsibilities

• Install, program, and maintain low-voltage systems, including security alarm panels (Lenel, Bosch, DMP), access control, video surveillance, structured cabling, nurse call systems, and associated wiring.
• Conduct routine inspections, testing, and preventive maintenance on systems to ensure functionality, safety, and compliance with industry standards and local codes.
• Troubleshoot and diagnose issues with alarm panels, sensors, cameras, and other low-voltage equipment, delivering efficient solutions to minimize downtime.
• Configure and integrate systems with network infrastructure, monitoring software, and remote access tools for seamless operation.
• Collaborate with clients, trades, and contractors to assess needs, provide technical guidance, and ensure projects meet specifications on multi-disciplinary initiatives.
• Maintain accurate documentation of installations, service calls, system configurations, and project details.
• Adhere to all safety protocols, industry standards (e.g., NFPA for fire alarms), and company policies during on-site activities.
• Assist in training junior technicians or end-users on system operation, maintenance, and best practices.
• Stay current on industry trends, emerging technologies, and advancements in relevant systems to drive continuous improvement.
• Work independently or as part of a team with minimal supervision, demonstrating initiative on complex projects.

Qualifications

• High school diploma or equivalent required; technical certification, associate degree in electronics/electrical systems, or Bachelor's degree preferred.
• Minimum 3+ years of hands-on experience in low-voltage installations and service, including structured cabling, video surveillance, access control, nurse call, or alarm systems.
• Proficiency in reading blueprints, schematics, and technical manuals.
• Strong knowledge of low-voltage wiring, network protocols, IP-based security systems, and integration techniques.
• Basic computer skills, including Microsoft Office (Excel, Outlook), with excellent writing and communication abilities.
• Demonstrated customer service skills and professional demeanor.
• Valid driver's license with an acceptable driving record; Security License required.
• Ability to pass background checks and obtain necessary certifications (e.g., NICET, state licensing).
• Fluency in English (required).
• Willingness to travel up to 50% within the region and out-of-state (expenses and per diem covered by Caspian).

Preferred Skills

• Certifications in Lenel, Bosch, DMP, or related systems.
• Experience with CCTV, intercoms, fire alarm systems, or other low-voltage technologies.
• Familiarity with NFPA codes and advanced troubleshooting in integrated environments.

Physical Requirements

• Ability to lift and carry up to 50 pounds, climb ladders, work in confined spaces, at heights, and in varying environmental conditions.

Benefits

• Competitive salary: $65,000 - $72,000 per year (commensurate with experience).
• Comprehensive health benefits including medical, dental, vision, and health savings account.
• 401(k) retirement plan.
• Life insurance.
• Paid time off and holidays.
• Flexible scheduling.
• Professional development opportunities and certification reimbursement.
• Company-provided vehicle for work-related travel.

Job Details

• Job Type: Full-time
• Work Location: On the road (field-based with travel)
• Schedule: Standard business hours with flexibility for project needs

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