Job Description

Nestled in the heart of historic Williamsburg, Virginia, Colonial Heritage Club is a premier gated community and golf club offering a vibrant lifestyle enriched by timeless charm and modern amenities. Our award-winning, 18-hole championship golf course, elegant clubhouse, and diverse dining and recreational experiences create an exceptional environment for members and guests alike. We are proud to deliver first-class service, hospitality, and a welcoming atmosphere that feels like home. At Colonial Heritage, we don’t just offer a job — we offer a place to grow, connect, and be part of a team that values excellence and community. Associa is hiring for an On-Site General Manager at Colonial Heritage Golf Club in Williamsburg, VA. Role Description: We are seeking a dynamic and experienced General Manager to lead operations at Colonial Heritage, a premier active adult community in Williamsburg, Virginia. This high-profile opportunity requires a results-driven professional with a strong background in hospitality or large-scale community management. The ideal candidate is a strong communicator, team leader, and strategic thinker who can effectively partner with the Board of Directors, residents, and staff to deliver exceptional service and operational excellence. The General Manager (on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager will also assist with the oversight and support of the various departments within the Community Association including Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. Compensation and Benefits: $110,000 - $130,000 per year. Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. What You'll Do:

• Oversee all on-site operations and ensure compliance with policies, procedures, and Board directives
• Act as the primary liaison between the community, Board of Directors, Board Advisory Committees, legal counsel, and management
• Direct and support departmental managers (Lifestyle, Maintenance, Landscaping, etc.)
• Ensure efficient and effective day-to-day administration of community services
• Develop and manage budgets, monitor financial performance, and implement cost controls
• Maintain strong relationships with residents, community stakeholders, and staff
• Communicate regularly and effectively with the Board and residents
• Assist with the implementation of Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Assist with employee hiring, training, supervising, and performance management.
• Assist with preparing schedules and establishing priorities for routine and special work projects.
• Assist with the administration of the various functions of the community within the projected and approved operating budget.
• Other duties as assigned.

What We're Looking For:

• PCAM designation preferred
• Minimum of 5 years’ experience managing a large-scale community or equivalent hospitality leadership experience, particularly in areas such as catering, events, or golf operations
• Demonstrated success in supervising teams and managing vendors and community service partners
• Proficient in financial management, budgeting, and operational planning
• Strong organizational, interpersonal, and communication skills
• Experience in working with community associations and Boards
• Proficient with Microsoft Office Suite and operational systems
• Local candidates preferred, but relocation assistance may be considered
• Availability to attend evening meetings and occasional weekend events
• Strong customer service orientation with a proactive approach to community relations
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Time management and time critical prioritization skills.
• Strong financial background

Company Description: With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 877-277-6242

Job Tags

Holiday work, Full time, Local area, Worldwide, Relocation package, Afternoon shift,

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