Job Description

About D&A Logistics

D&A Logistics is an established FedEx Ground Independent Service Provider (ISP) operating multiple delivery routes across the Kansas City metro. We pride ourselves on safety, reliability, and a strong team culture. We are seeking a highly organized, hands-on Operations Manager to lead our daily terminal operations and support our continued growth.

Position: Operations Manager

This role manages day-to-day operations, driver performance, fleet readiness, safety compliance, and FedEx coordination. You are the backbone of daily operations and a critical leader within our company.

Key Responsibilities

Operations & Dispatch

• Manage daily dispatch for 8–20 routes at the KCMO terminal
• Ensure all trucks leave on time, fully equipped, fueled, and compliant
• Oversee package flow, DEX compliance, exceptions, and terminal communication
• Adjust routes based on volume, weather, or staffing needs
• Maintain operational KPIs and submit daily/weekly reports

Driver Leadership

• Recruit, interview, hire, and onboard drivers
• Create weekly schedules and route assignments
• Conduct safety meetings and ride-alongs
• Manage performance, attendance, coaching, and corrective action
• Maintain driver qualification files (MVR, background, DOT compliance)

Fleet & Equipment Management

Coordinate vehicle maintenance, inspections, PMs, and repairs

• Respond to breakdowns and manage substitute vehicles
• Track scanners, chargers, uniforms, and safety gear
• Ensure vehicles pass FedEx safety & appearance standards

Payroll & Administration

• Approve timesheets, daily pay, incentives, PTO, and bonuses
• Submit corrections or discrepancies to accounting
• Maintain accuracy of driver logs and safety documentation
• Assist with onboarding paperwork and HR compliance

Safety & FedEx Compliance

• Lead safety initiatives, including monthly and quarterly programs
• Ensure full compliance with ISP & FedEx regulations
• Track incidents, damages, customer claims, and training records
• Coordinate with FedEx terminal management on audits, reviews, and follow-ups

Customer & Terminal Communication

• Handle customer escalations passed from FedEx
• Investigate mis-deliveries, damages, and lost package cases
• Communicate with FedEx management, station leads, and package handlers
• Attend meetings when requested by the terminal

Peak Season Planning

• Hire and train seasonal drivers
• Prepare for high-volume weeks (Black Friday → Christmas)
• Reroute for heavy density days and coordinate with backup drivers

Qualifications

• FedEx Ground or Amazon DSP experience strongly preferred
• 2+ years in logistics, operations, transportation, or supervisory roles
• Strong leadership, problem-solving, and communication skills
• Ability to thrive in a fast-paced, early-morning environment
• Must pass a background check, MVR screening, and drug test

Schedule

• Full-time, onsite at KCMO FedEx terminal
• Start time 6:30 AM (earlier during peak)
• Some weekend availability required

Benefits

• Performance-based bonuses
• Paid time off
• Health Insurance
• Company phone/tablet
• Opportunity for advancement as routes grow

How to Apply

Send your resume and a short introduction to:

dalogisticsusa@gmail.com

Job Type: Full-time

Pay: $49,285.22 - $59,354.25 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person

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