Job Description

The Role 

The Private Hire Manager is responsible for overseeing all aspects of private member events, ensuring seamless execution from inquiry to post-event follow-up. This role requires exceptional organizational skills, financial oversight, and a strong focus on member experience. The Private Hire Manager will act as the primary liaison between members, vendors, and internal teams to deliver high-quality events that align with the club’s standards. 

Key Responsibilities 

• Manage all private hire inquiries, bookings, and event coordination for members. 
• Conduct event walkthroughs with members and internal teams to ensure flawless execution. 
• Organize and oversee vendor relationships, including setting up new vendor accounts, negotiating contracts, scheduling, and ensuring quality service. 
• Maintain and oversee event presentation standards, including equipment needs, décor, and overall setup. 
• Run and lead Banquet Event Order (BEO) meetings to align FOH and BOH teams on event details. 
• Organize FOH and BOH event calendars to ensure clear communication and smooth operations.
• Review all contracts and event menus with both members and internal teams prior to execution. 
• Partner with the Membership Experience team to strengthen member relationships through events. 

Financial Management:

• Prepare monthly reporting and forecasting on private hire performance, revenue, and member engagement. 
• Oversee all private hire payments, including deposits, reconciliations, expense tracking, and budget management. 
• Conduct post-event follow-up with members to ensure satisfaction and encourage repeat bookings. 
• Partner with the Membership Experience team to strengthen member relationships through events. 
• Collaborate with internal teams (Culinary, Beverage, Operations, and Programming) to ensure events exceed expectations. 

Qualifications

• 3+ years experience in event management, hospitality, or private club settings. 
• Strong financial acumen with the ability to oversee payments, reconcile expenses, and manage budgets. 
• Member-first mindset with a commitment to delivering elevated, personalized experiences.
• Excellent communication, negotiation, and relationship management skills. 
• Highly organized with strong attention to detail and the ability to manage multiple events simultaneously.

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