Job Description

Who We Are

Vermillio believes humanity should thrive in the era of AI. That’s why we’re building essential guardrails for the generative internet  -  starting with TraceID, our AI protection and licensing technology.

Vermillio brings together over a century of combined AI expertise, with its co-founders building in AI for more than ten years. The company is well funded and is already working with world-class IP from partners such as Sony
 and WME.

Our technology creates a secure ethical environment for all builders, makers and creators.  Content Match Technology identifies when and where ingredients are used in new experiences. Attribution technology ensures proper credit and compensation reach rightful owners, confirming that AI developers have consent and access to high quality ingredients. TraceID puts everyone in control of what they own, what they build with, and what they create. With our platform TraceID, talent and IP holders can take advantage of the benefits of Generative AI in a safe and secure environment while understanding where and how their valuable data is being used.

We are looking for business leaders, support teams and fans of the world’s most beloved IP who believe there can be collaboration between AI platforms and the world’s most valuable IP and well-known talent. We’re leading in a marketplace that is constantly evolving - we need smart, nimble team members who are ready to be a part of this exciting new era. 

Who We’re Looking for

Vermillio is seeking a Product Operations Manager to streamline our product development process and manage product data and insights. We have a small but growing product team that needs a nimble, detail oriented product operations manager to optimize our workflows and ensure seamless cross functional collaboration with engineering, design and sales. As our business grows we need systems to manage customer feedback across our diverse range of customers (studios, record labels, well known individuals, and AI developers) and you will be building these from the ground up. 

For you, this is a career-defining opportunity to join us at a massive growth stage and have a significant impact on our business and a very important moment in time for data privacy and creative licensing opportunities. You have experience with working at a fast moving start up, ideally adjacent to the entertainment or creator industries, and with SaaS product development experience. 

This role will report to Product Management Lead and is open to being 100% remote. 

• Identify and implement processes that improve efficiency, consistency, and communication across the product lifecycle.
• Collect, organize, and analyze product data to provide actionable insights that support product decisions and performance tracking.
• Oversee the selection, implementation, and management of tools (e.g., for roadmapping, analytics, and feedback) to support product teams in their workflows.
• Ensure seamless collaboration between product, engineering, design, and other teams, aligning on goals, timelines, and priorities.
• Develop standard KPIs and reporting frameworks to measure product performance and ensure consistency in tracking and reporting across the organization.
• Establish and manage systems to gather, prioritize, and act on customer feedback, ensuring it’s easily accessible for product and customer-facing teams.
• Work closely with marketing, sales, and customer support to ensure smooth product launches and consistent messaging across teams.
• Create and maintain documentation, training resources, and knowledge bases to support product understanding and alignment within the organization.
• Develop and oversee an operational roadmap for the product function, aligning resources and priorities to support long-term product goals.
• Analyze and address inefficiencies or obstacles in product workflows to improve delivery speed and quality.
• Ensure clear and timely communication of product updates, changes, and priorities to all relevant stakeholders.
• Measure and improve customer satisfaction & experience.
• Monitor customer usage and adoption of our product to identify areas for improvement or revenue expansion.
• Own your personal goals + customer health KPIs and track them against the company goals.

You Have 

• 7+ years of experience in Product Operations, Product Management, or related roles
• Proven track record of building and scaling operational processes in fast-growing technology companies
• Strong understanding of product development methodologies and best practices
• Excellence in cross-functional collaboration and stakeholder management
• Experience implementing and optimizing product development tools and systems
• Strong analytical skills with experience in data-driven decision-making
• Outstanding written and verbal communication skills
• Outstanding task management skills across a varied set of responsibilities
• Excellent problem-solving and analytical skills to address customer needs and concerns.
• Passion for working with leading edge, web-based technologies and a desire to be a thought leader in the GenAI space
• A general understanding of Licensing IP and create use cases in entertainment
• An agile mindset and approach with the ability to adroitly navigate change and ambiguity
• Authorization to work in the U.S. for any employer on an ongoing basis

What You’ll Get

• Day-to-day exposure to the world’s top talent and IP
• Working with a very seasoned and worldclass AI and Machine Learning team
• Unlimited paid time off
• Equity in the tech company in the most exciting, fastest growing sector
• Flexible spending account, with company contribution
• Health, dental and vision insurance
• 401k
• Opportunity for remote work

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