Job Description

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Regional Registered Dietitian

Department: Health

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Independent Counseling for customers on specific dietary needs. The preparation and delivery of presentations on various health and nutrition subjects; both in-store and within the surrounding communities. Collaboration with fresh departments, center store, HealthMarket and pharmacy to promote Hy-Vee health brand.

Core Competencies:

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Centrally located residency is required within the supporting area.

Reporting Relations:

Accountable and Reports to: District Store Director(s), Assistant Vice President, Retail Dietetics

Positions that Report to you : None

Primary Duties and Responsibilities:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner.
• Counsel’s customers on dietary needs, including heart disease, high blood pressure, weight loss, diabetes, food allergies, and intolerances and other nutrition concerns.
• Provides dietary education for pharmacy customers and partners with pharmacists in health promotions.
• Facilitates monthly group seminars in the store on various health and nutrition subjects.
• Prepares and delivers nutrition presentations for corporations, schools, community centers and organizations.
• Conducts “nutrition shopping tours” themed on various health conditions of the store.
• Answers customer’s questions about all foods and supplements and their usage and health benefits.
• Makes promotional announcements over the intercom system explaining health benefits of food for different departments.
• Researches for answers to customer’s questions and makes nutrition information available.
• Adheres to company policies and individual store guidelines.
• Obtains HIPAA certification and respects all patient confidentiality matters.
• Keeps current on nutrition topics and customer trends.
• Achieves required Continuing Education hours.
• Provides employee wellness services to employees including but not limited to: Biometric Screenings, health and wellness education and MNT services.
• Completes Hy-Vee Media Training and attempts to promote Hy-Vee nutrition services on television, radio and/or written media forms.
• Participates in food experiences to provide nutritional benefits of the demonstrated product and to increase sales.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.
• Keep personal expense account records up to date and adhere to all policies and procedures concerning personal account.
• Turn in expenses monthly to supervisor.
• Maintain all company-provided equipment such as laptop, phone, car.

Knowledge, Skills, Abilities and Worker Characteristics:

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
• Good verbal and written communication skills
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
• Ability to identify problems, develop and execute solutions
• Ability to interact with basic computer systems, including word processing, spreadsheet and email applications, as well as job-specific programs

Education and Experience:

• Minimum of Six months or more of similar or related work experience. 
• Preferred four-year college degree and dietetic internship approved by the Academy of Nutrition and Dietetics (formerly the American Dietetic Association) and certification to be a Registered Dietitian and Licensed Dietitian for the state(s) they support.

Physical Requirements:

• Visual requirements include: ability to see detail at near range with or without correction.
• Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions:

The duties of this position are performed in a general office and retail setting. There is weekly pressure to meet deadlines.

Equipment Used to Perform Job:

Car, cell phone, PC or laptop, calculator, Cholestech (cholesterol test), glucometer, blood pressure cuff, two wheeler, ladder, four wheel cart, fax machine and copier.

Are you ready to smile, apply today.

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