Job Description

Requisition No: 865056 

Agency: Department of Revenue

Working Title: REGIONAL TRAINER - 73004007

 Pay Plan: Career Service

Position Number: 73004007 

Salary: $40,320.84 - $55,736.40 / annually 

Posting Closing Date: 11/17/2025 

Total Compensation Estimator 

Florida Department of Revenue

Child Support Program

Regional Trainer (Staff Development Training Consultant)

Pensacola

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training , tuition waivers, paid vacations, insurance, and retirement programs, visit our website .

JOB SUMMARY:

This position performs as a Region Trainer and is an excellent fit for individuals with a strong background in Child Support. If you enjoy training and providing support to others, this may be the position for you. Your duties would include:

• Maintaining an operational knowledge of Florida’s Child Support Program including knowledge of the Program’s procedures as they pertain to Child Support.
• Conducting and facilitating Child Support training to meet statewide and local training requirements, ensuring proper utilization of standardized course material and job aids, and other approved resources.
• Acting as an instructor using effective classroom instruction techniques by use of visual aids, variety in presentation, and responsiveness to class participants, and when teaching individuals.
• Working in Microsoft Office using Word, PowerPoint, Excel, Outlook, the Program’s computer system, state systems and the internet to research and evaluate information and to utilize training presentation software.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue.
• At least two years of experience working with the Child Support Program at the level of Revenue Specialist II or above.
• One year of experience in training, teaching, or instructing individuals.
• Experience utilizing presentation software.
• Experience researching information and interpreting procedures.

PREFERENCES:

• Preference will be given to individuals who have worked in multiple Child Support processes (i.e. Judicial, Admin, Compliance, Order Entry, Customer Service Delivery, etc.).

SPECIAL NOTES:

• The position must be housed in the Region 1 Crestview or Pensacola site.
• There is no skills verification test, however there is a work sample exercise prior to the interview. Candidates will be provided the details when they are invited for an interview.
• Alternative Screening Criteria will be used in lieu of a Skills Verification Test.
• This position may require travel.
• This position has a standard workday of 8 am – 5 pm, Monday through Friday.
• This position may require you to work outside your regular work schedule, should there be a business need to do so.
• All experience, including examples of implementation, must be documented in detail on the candidate profile/resume.
• Gaps of employment of 6 months or more must be addressed on the application and each field (address, city, and state, dates, phone numbers, etc.) must be completed. Periods of employment should be entered with the most recent/current listed first.
• This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.

SALARY: $40,320.84 - $55,736.40

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: LaTonya Hudson, (850) 717-6214, LaTonya.Hudson@gmail.com

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at .

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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