Job Description
Environmental Global Solutions, LLC. (ENGLOSOL) delivers environmentally responsible solutions, compliance support, waste management guidance, and sustainability consulting to clients worldwide. Our mission-driven team helps businesses meet environmental standards while protecting natural resources. As a Remote Live Chat Support Representative, you will help customers and partners by providing responsive, accurate, and friendly support online.
Summary ENGLOSOL is seeking a
Remote Live Chat Support Representative to engage with clients through our online chat system. You will answer questions, provide information about our environmental services, assist with basic troubleshooting, and guide customers to the right resources or departments. This role is fully remote and requires strong communication skills, attention to detail, and professionalism.
Key Responsibilities - Respond to customer inquiries through live chat in real time.
- Provide accurate information about ENGLOSOLs services (environmental consulting, sustainability solutions, waste management guidance, compliance programs, etc.).
- Assist customers with basic issues, service questions, or navigation support.
- Escalate complex inquiries to the appropriate environmental specialists or internal departments.
- Maintain detailed and accurate chat records using CRM or ticketing tools.
- Handle multiple chat conversations simultaneously while maintaining quality.
- Deliver friendly, professional, and efficient communication at all times.
- Adhere to ENGLOSOLs environmental service standards and internal communication protocols.
Qualifications - Experience in live chat support or customer service (preferred but not required).
- Excellent written communication skills.
- Ability to multitask and manage several chats at once.
- Reliable internet connection and a quiet remote workspace.
- Basic environmental knowledge or willingness to learn through training.
- Strong problem-solving skills and patience.
- Familiarity with CRM, support software, or chat systems is a plus.
Benefits - Flexible remote work schedule
- Opportunities for advancement within ENGLOSOL
- Training in environmental services and compliance
- Supportive team environment
- Performance-based bonuses (optional)
Why Work With ENGLOSOL? Join a growing environmental company committed to sustainability and global impact. As part of our remote support team, youll help clients access meaningful services that promote environmental responsibility and complianceall from the comfort of your home.
Required Qualifications - Legally authorized to work in the United States
Preferred Qualifications - 18 years or older
- Background check
Job Tags
Remote work, Worldwide, Flexible hours,