Job Description
The Continental Automotive Group is an exceptional place to be, and lucky for you, we're recruiting! We are a locally-owned, family-operated company with locations in North/Central Austin, Dallas, and San Juan, TX. Employee satisfaction is centric to our philosophy, exemplified by our impressive tenure, encouraging, flexible, supportive work environment, and extensive employee benefits package.
Check out our Transformational Not Transactional Culture!
Competencies:
- World-class standards & willingness to go the extra mile to help
- Genuine passion to create a world-class TRANSFORMATIONAL experience for customers/co-workers
- Desire and ability to work autonomously (4 T’s: Task, Time, Technique, and Team)
- Strong attention to detail
- Natural at building rapport quickly
- Ability to adapt and communicate effectively with customers
- Efficiency through organization and practice
- Openness to critique and ideas & willingness to try new techniques
Responsibilities include but are not limited to:
- Type 45+ WPM
- Basic computer abilities (quickly learn different software, basic spreadsheet use, office work, etc)
- Handling and responding promptly to incoming calls, emails/text, and online chats
- Must have held a valid driver's license for at least 1 year
- Must be at least 18 years of age to be considered
What to Expect:
- We believe in self-development, often encouraging one another to be our best. We strive to set all employees up for success. Open and trusting in a team environment - trust is key
- We DON’T sell cars, but we engage with people looking to buy cars. What we DO sell are appointments to visit the dealership. Most of the customers we speak with are excited at the prospect of getting a new car, which makes the day go by faster and feel positive.
- Training is thorough. We will demonstrate how to create engagement and have positive, value-adding conversations, as well as how to operate all systems. This is a team-based job where we rely on each other for help and support. We serve 6 major brand area dealerships (CDJR, Honda, INFINITI, Subaru, Mercedes-Benz, and Audi).
Schedule:
- This position offices out of Austin, TX, however, our team enjoys working from home perks as well. After thorough training, enjoy in-office, remote, or hybrid work for employees living in the state of Texas. Occasional in-office days will be required at the manager's discretion.
- This is a full-time position. We're extremely flexible on granting our employees days off when advance notice is given. Overtime is occasionally available.
- Tentative schedule: Monday - Friday from 10:00 am-7:00 pm or 11:00 am - 8:00 pm, Saturday from 11:00 am - 7:00 pm, Sunday off, with 1 day off during the week.
- 30-day training schedule: Monday - Friday 8:00 am - 5:00 pm, Saturday 8:00 am - 4:00 pm (not including days off).
- Maximum of 40 hours per week
- Note: After completing the first 90 days in-office, enjoy hybrid or remote work.
Compensation:
- Starting at $22 an hour
- Our compensation structure for this role is almost unheard of in the industry. We offer a competitive rate of pay with the expectation of outstanding performance while providing our customers with transformational, not transactional service. If you are just looking for a carrot to chase from month to month, this may not be the right role for you. We are looking for someone who takes pride in their work and genuinely enjoys helping people. Our team is focused on providing the best possible experience for our customers and enjoys working in a collaborative environment!
CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.
Core Values:
Transformational Not Transactional - Be Transformational
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We do what we say we're going to do
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We encourage and support each other
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We're committed to continuous growth
Benefits
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
All Continental Automotive Group Full-Time Employees Receive:
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Employer Paid Dental Insurance
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Employer Paid Life Insurance
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Employer Paid Medical Insurance
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Employer Paid Health Savings Account Contribution
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Employer Paid Wellness Clinic
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Employer Paid Flu Vaccinations Every Fall
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Employer Percentage Matching for 401k
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Employer Paid Parental Leave
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5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
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14 Paid Time Off Vacation Days/Year (60 days - 3 years)
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19 Paid Time Off Vacation Days/Year (3 - 7 years)
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24 Paid Time Off Vacation Days/Year (7+ years)
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Annual Christmas Bonus Based on Tenure
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Annual Christmas Party
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Annual Employee Appreciation Dinner
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Employee Vehicle Purchase Program
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Employee Discounts on Collision Repair, Parts, and Service
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Bi-Weekly Pay Periods, Paid on Fridays
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Holidays: Thanksgiving, Christmas & New Years
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Employer Paid Lunches Every Saturday
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Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
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Access to In-House Insurance Agency
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Access to In-House Marketing Agency
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Voluntary Life Term and Whole Insurance
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Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
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$200 Donation to Charity of Your Choice with Approval
We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.
Job Tags
Bi-weekly pay, Full time, Work at office, Immediate start, Remote work, Monday to Friday, Flexible hours, 1 day per week,