Wireless Call Center Representative - Paid Training Provided Job at Dish, Bluefield, WV

cGozU2JGaC9OUHArTCtiei8xT2ZzNnpOK1E9PQ==
  • Dish
  • Bluefield, WV

Job Description

Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Boost Mobile is redefining expectations with bold action and a nationwide cloud-native 5G network. We're built to disrupt and ready to lead.

Job Duties and Responsibilities

Customer Service Representative:

$17.50/hr starting pay with opportunity to increase pay to $19.25/hr within 60 days. No experience required. We provide full-time paid training! Role starts full-time on-site with ability to work hybrid (1-2 days) after 60 days!

What You’ll Do: 

  • Serve as the voice of Boost Mobile, helping customers by resolving issues and promoting our services
  • Maintain strong knowledge of our wireless products, accessories and pricing plans 
  • Respond to customer inquiries regarding billing, devices, product features, troubleshooting, and hardware operation, with a focus on one-call resolution
  • Identify opportunities for improving customer service and efficiency by analyzing call trends and providing feedback
  • Become an advocate for customer needs, providing solutions for technical issues and offering support to a diverse consumer base

What’s in it for You: 

  • Career Growth: Opportunity to promote two levels within your first year!
  • Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)

Additional Pay: Earn an additional $2/hr for shifts after 6 PM and on weekends!

Application Process: After completing your application, the next step is a 15-20 minute questionnaire. You’ll also get a chance to watch brief videos for a realistic role preview.

Skills, Experience and Requirements

  • High school diploma or GED required
  • Ability to work full-time on-site 
  • Flexible to work shifts which can include evenings, weekends, or holidays
  • Smartphone or device with active network connection
  • Pre-employment screen required
  • Key skills: Customer Service, Dependability, Resilience, Problem Solving, Continuous Development, Multitasking, Integrity
Salary Ranges

Compensation: $17.50/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Job Tags

Holiday work, Full time, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Intellectt Inc

Cardiac Monitoring Technician Job at Intellectt Inc

Role: Cardiac Monitoring Technician Location: Norfolk, Virginia 23502, Malvern, PA 19355, Hamilton, NJ 08619, Pleasanton, CA 94588 Duration: 12 months Note: Multiple shifts available What Youll Do: Stay up-to-date on developing clinical knowledge, specifically...

Humane Society Of Pomona Valley Inc

Animal Control Officer Job at Humane Society Of Pomona Valley Inc

 ...With a staff of highly recognized animal control and humane officers, Inland Valley Humane Society & S.P.C.A. (IVHS & SPCA) answers the...  ...humane treatment of animals including local wildlife, proper pet care and how to be a responsible pet owner. Equally important is IVHS... 

Wichita Public Schools - USD259

Health Room Assistant (2025-2026 School Year) Job at Wichita Public Schools - USD259

 ...Description Job Title: Health Room Assistant Position Function: Provides support in the care of students and in the maintenance of the efficient operation of the school health office. To accomplish this, the health clerk works closely with the registered school... 

Fud, Inc.

Side Hustle Expert Job at Fud, Inc.

 ...job. You can work when and where you like, meaning that workers who prefer work from home or virtual environments will thrive. Some of our top earners are students, stay-at-home moms, people in retirement, and freelance workers. It costs nothing and is easy to join.... 

J. Kent Staffing

Social Media Marketing Specialist (Temporary, Foot-in-Door) Job at J. Kent Staffing

 ...PR/MarCom team! Schedule : Monday Friday between the hours of 9:00 AM 6:00 PM (1-hour unpaid meal break) optional work from home Fridays Assignment Length: 3-months with the potential to extend/potential foot-in-door Duties : Using the 12-month...