Shift Leader Job at Chick-fil-A, Sherwood, OR

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  • Chick-fil-A
  • Sherwood, OR

Job Description

Chick-fil-A Shift Leader – Starting at $21.50/hour!

At Chick-fil-A Sherwood Plaza, we’re not just serving food—we’re  growing leaders . Our Shift Leaders set the tone for excellence, guiding their teams with patience, care, fun, and intentionality. This is more than a job—it’s an opportunity to  develop yourself, invest in others, and impact your community .

As a Shift Leader, you will oversee day-to-day operations, develop team members, and contribute to a positive and healthy culture. You’ll also be paired with a Director or the Operator to help guide your leadership journey.

What You’ll Do

  • Lead AM or PM shifts 2–3 times per week, supporting other leaders and ensuring smooth operations on other shifts.
  • Model and uphold Chick-fil-A brand standards (food safety, cleanliness, speed, hospitality, and food quality).
  • Create consistency in daily operations by fostering teamwork, positivity, and organization.
  • Ensure team members are trained, equipped, and empowered to provide  Remarkable experiences to every guest.
  • Coach team members in food safety, speed, quality, and hospitality.
  • Monitor shift accountability, cash handling, and restaurant cleanliness/safety.
  • Solve operational challenges and keep shifts running smoothly.
  • Master all positions in either Front of House (Hospitality) or Back of House (Kitchen).

What We’re Looking For

  • Experience : 1+ years Chick-fil-A experience OR 2+ years leadership experience in food service (with at least two organizations preferred).
  • Skills : Strong communication (English required; Spanish is a plus), problem-solving, and leadership skills.
  • Character : Humble, coachable, and committed to creating a healthy team environment.
  • Physical Requirements : Applicants must be capable of physically demanding tasks, including, but not limited to: lifting 30-50 lbs., lifting above the head, repetitive motion, and standing for extended periods of time. Shift Leaders may expect to be outdoors for several hours per shift, year-round (with proper safety gear). Reasonable accommodation(s) will be considered upon request

Growth & Development

We invest in YOU:

  • Leadership coaching from Directors and our Owner/Operator.
  • Ongoing training and leadership meetings.
  • Opportunities for growth through internships, projects, and business trips.
  • Access to books, podcasts, and coaching to support your leadership journey.

Training Path (60–90 Days)

  • First 30 days: Focus on operations and learning the business.
  • Next 30 days: Begin leadership development and shadowing.
  • Day 60+: Lead your first shifts at full pay if operational excellence is demonstrated.
  • Additional training provided if needed.

How Success is Measured

  • Guest satisfaction (OSAT, Customer Experience Metrics/scores)
  • Speed of service and order accuracy
  • Food safety & quality metrics (temperature, hold times, cleanliness)
  • Team engagement and culture surveys
  • Leadership consistency and accountability

What We Offer

  • Pay : $17.50/hour during training (60–90 days), then $21.50/hour starting pay .
  • Perks : Free meals, Sundays off, flexible scheduling.
  • Benefits : Medical, vision, dental, and 401k with matching (eligibility applies).
  • Scholarships : Eligible to apply for Chick-fil-A Scholarships.
  • Environment : Positive, family-like culture with an open-door leadership policy.
  • Career Growth : Clear path to advance into higher leadership roles.

Join us in growing yourself and others—while making a real difference in the lives of our guests and team.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A Sherwood Plaza is locally owned and operated by long-time Sherwood resident Jeff Weston.

Job Tags

Full time, Part time, Internship, Flexible hours, Shift work, Sunday,

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